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I feel a great sense of satisfaction when my customers are happy with their MPI experience.

Local 66 - Manitoba Public Insurance Component

Being involved in a motor vehicle accident can be a traumatic ordeal, especially if you’ve been involved in a major collision. But even dealing with the aftermath of a fender bender can be a stressful experience.

An MPI adjuster’s job is to take charge of your claim after it’s filed and make sure you receive whatever you are entitled to under your insurance policy. This involves setting up the necessary files and gathering information related to the claim – such as statements, police reports and photographs.

For the past seven years, MPI Senior Adjuster, Jacques Lambert has helped Manitobans navigate their way through a claim after an accident. As a senior adjuster he’s also a resource to other staff, providing them with training and guidance.

For Jacques, the most important part of the job, and the part he loves most, is helping people get things back to normal as quickly as possible. “I feel a great sense of satisfaction when my customers are happy with their MPI experience. I provide people with their entitlements in a fair and honest way and help them get back in the position they were prior to the accident with as little impact on their lives as possible.”